Our products are made from high quality materials, using innovative design and production techniques. We take great pride in our work and most products which are purchased from Hunter are covered by a twenty-four (24) month warranty. This warranty is available on Hunter products purchased through our website www.hunterboots.com, our retail stores and any of our authorised stockists.
If you purchased a product through our website www.hunterboots.com or one of our flagship stores please contact the Hunter Customer Service team with proof of purchase and photos of the affected area via email@example.com.
For any products purchased from one of our authorised stockists you will need to refer to the stockist as the contract of sale is held with them. In this instance please contact the place of purchase for further assistance. A full list of our authorised stockists can be viewed here.
Unfortunately, we are unable to assist with any warranty claims for items purchased via an unauthorised stockist.
We offer the warranty on all wellington boots, footwear, bags, clothing and a variety of accessories. Due to the nature and construction of our umbrellas this product comes with a 6-month warranty. A few of our accessories are excluded from this warranty, the exclusion applies to boot socks, insoles, soft accessories and care products. Our jersey collection (t-shirts, sweatshirts, tracksuit top and tracksuit bottoms) are covered by a 6-month warranty.
Hunter wellington boots are handcrafted, using a combination of modern technology and traditional craft techniques. We use 100% natural product, tapped from rubber trees in tropical plantations. For these reasons, each Hunter wellington boot is unique and may show tiny imperfections in appearance. These in no way affect the performance of the boot, and indeed may be said to add to its character.
Our care information section explains how to look after your product; you can view this page here for Care InformationCare Information.